WVU Medicine Thomas Hospitals wants to make bill payment easy and accessible for patients.
To pay for services provided on or after May 1, 2024, please click here.
For Services Provided Prior to May 1, 2024
To pay online for services provided prior to May 1, 2024, please click here.
Thomas Hospitals Billing
At Thomas Hospitals, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. If you have questions regarding your hospital bill, a customer service representative will be happy to assist you Monday through Friday from 8:30 am – 5 pm.
Thomas Memorial Hospital
844-633-1351
Saint Francis Hospital
866-482-1976
Payments or Inquiries should be mailed to:
Richmond Patient Account Services
Boulders VIII
Thomas Hospitals
7300 Beaufont Springs Drive
Richmond, VA 23225
Thomas Health Physicians
304-414-6764
Payments or Inquiries should be mailed to:
Thomas Health Physician Partners
4605 MacCorkle Avenue SW
South Charleston, WV 25309
Additional Patient Financial Responsibilities
It is important to remember your hospital bill covers services provided by the hospital. Examples include charges for your room, nursing care, meals, housekeeping, and linens. It may also include services ordered by your physician, such as x-rays, laboratory tests, medical supplies, and oxygen. The bill from Saint Francis Hospital and/or Thomas Memorial Hospital does not include charges for your physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, Spine and Nerve Center Physicians, or other physician assistants. You will receive separate bills from these physicians. If you have questions, you will find their information below.
Professional Anesthesia
304-344-0096
Kanawha Valley Radiologists
304-343-4625
Hospitalist Medicine of WV
844-323-5865
PO Box 740585 • Los Angeles, CA 90074