Patients & Visitors

Identification bracelets should not be removed during a hospital stay. Bracelets contain important patient information vital to patient treatment and safety.

To help us provide health information to the people who are involved in your care, we will give each patient a
“patient code.” Anyone asking for information about your care will not be given the information unless they know
the code.

You will need to give your code to those people who you want to obtain information about your care. It is very
important that the people you give your pass code do not share it with anyone else without your permission. It is
helpful that communication occurs among those who have the pass code, rather than multiple calls being made to
the nursing unit.

The gift shop is open weekdays from 8:30 a.m. until 4:00 p.m.

Patients are served breakfast between 6:45 a.m. and 8:00 a.m.; lunch between 11:00 a.m. and 12:30 p.m.; and dinner between 4:00 p.m. and 5:30 p.m.

The cafeteria is located on the lower level. Due to COVID-19 Restrictions – our Cafeteria is available for carry-out only after 12:30 p.m.

The snack vending center, located in the North Tower lobby, serves a variety of bottled beverages, sandwiches and snack items.

Color television sets with local cable are provided free of charge in each room. Please be considerate of other patients by playing television sets softly and by turning off your set at bedtime.

You may receive calls in your room from 7:00 a.m. until 10:00 p.m. To make local calls, dial “9” and the number. Long-distance calls cannot be charged to your room, so use a calling card or dial the operator. by dialing “0.” Cellular phones are permitted in all areas of the hospital.

Keep no more than a few dollars in your hospital room. Money, jewelry and other valuables should be sent home or kept in the hospital safe. Camden Clark is not responsible for lost or stolen personal valuables.

Understanding your medications is vital to your health. If everyone takes an active role in safe medication delivery,
fewer errors will result, and patients will be more informed healthcare consumers.
Staff carefully dispense medications and follow safety guidelines. But it is very important that parents, family
members, or caregivers, as well as the patient, take responsibility for safe medication use.
Teamwork is essential. Please provide your caregivers with a list of all the medicines you have been using at
home (better yet, have medications in their containers with you). This includes over-the-counter medicines, dietary
supplements, vitamins, and herbs. If you have allergies, let us know so that you can avoid drastic reactions to any
new medicines that might be prescribed.

For the safety of all patients all medications brought into the hospital (after being checked by the admission nurse)
should be sent home with a family member or caregiver if possible, with the exception of those that are unavailable
from the Inpatient Pharmacy and are needed during the patient’s hospital stay. Some examples are birth control
and medications from specialty pharmacies.

Patient’s medications that cannot be sent home must be stored in the Inpatient Pharmacy. A nurse will secure the
medications in a secure bag, which will then be sent to the pharmacy for identification, storage, and/or dispensing.
You will be asked to sign a copy of this form.

Medications stored in the Pharmacy will be returned at the time of discharge. A nurse will contact Pharmacy
staff members to tell

A fall risk assessment is completed on every patient admitted to the Medical Center. Since studies have shown that
some patients are at greater risk for a fall, patients who have been deemed fall risk for falling will be given red
non-skid footies, a caution sign near their bed and education on preventing falls.

Patients have the right to formulate advanced directives and to appoint a designated representative to
make health care decisions on behalf of the patient, or to have previously written advance directives honored
by medical personnel.

West Virginia law recognizes two types of written advance directives for health care decision-making: the
Medical Power of Attorney and the Living Will.

Camden Clark Medical Center recognizes your rights in health care decision-making; therefore, it is our policy that
your advance directives be respectfully honored within the limits of the law, the hospital’s capacity and capability
to treat, and the hospital’s mission and philosophy. The hospital is further dedicated to providing you, upon
request, information about creating, revising and revoking advance directives. If you have not created an advance
directive, you may find it helpful to discuss your health care preferences and options with your family, friends,
doctor, or religious counselor. If you have already created an advance directive, the hospital asks that you present
a copy to the nursing staff on your unit.

Please tell your nurse if you

If at all possible, your nurse or the RN Care Coordinator on your floor will meet with you before you’re ready to leave the hospital to plan the details of your discharge. This planning allows nurses to complete the paperwork, help you gather your belongings, set a time for you to leave, and help you arrange for transportation home

Your doctor and nurse will give you instructions about post-hospital care. If you have any questions about your diet, activities, medications or other matters, be sure to ask.

When you are ready to leave, a member of the hospital staff will escort you to the front entrance and help you into the car.

Before discharge, ask a nursing staff member to help with arrangements for ambulance transportation if you need this service. Because patients must meet the eligibility requirements of their particular medical insurance carrier, including Medicare and Medicaid, consult your insurance company about coverage for non-emergency transfers.

Collect all of your belongings and double-check closets and drawers. If you have anything stored in the hospital safe or the pharmacy, ask your nurse to obtain these items for you.

If your doctor gives you a prescription, be sure to fill it at your pharmacy as soon as possible.

If you need a taxi following discharge, please ask a nursing staff member to help with arrangements. Local buses stop near the entrance/exit of the hospital. For route information, call (304) 422-4100.