Thank you for choosing WVU Medicine. We understand that healthcare billing can be confusing, and we’re here to help. It’s important to us that you understand your WVU Medicine bill. Some billing questions may be answered online in our Understanding Your Bill section and FAQ section. If we can help answer any questions, please send us a message via our patient portal, MyWVUChart, or call us at 855-778-2922 for hospital services and 800-541-4009 for physician services.
We are here to support you during the COVID-19 pandemic. Many health insurers have protections in place to prevent patients from having to pay out-of-pocket expenses for COVID-19 testing and related treatment. In addition, there are government funding sources available for uninsured patients during this health emergency. If you feel that you are receiving a bill in error, please contact our customer service department so that we can help.
We offer zero interest payment plans, estimates of healthcare expenses, and financial assistance (for those who qualify). Please read the financial assistance policy and the billing and collections policy for more information. If you are having difficulty paying your bill, contact a WVU Medicine financial counselor at the numbers below.
| WVU Hospitals | 304-598-6260 |
| Berkeley Medical Center | 304-596-6836 / 304-596-6820 |
| Braxton County Memorial Hospital | 304-750-2307 |
| Camden Clark Medical Center | 304-424-2888 / 304-424-2882 |
| Jackson General Hospital | 304-373-1511 |
| Jefferson Medical Center | 304-724-3551 |
| Potomac Valley Hospital | 304-597-3527 |
| Reynolds Memorial Hospital | 304-843-3361 |
| St. Joseph’s Hospital | 304-460-7931 |
| Summersville Regional Medical Center | 304-872-8418 |
| United Hospital Center | 681-342-1749 |
| Wetzel County Hospital | 304-455-8012 |
Pay online
For bills that come from WVU Medicine Hospital Services and WVU Medicine Professional Services, you can use our online patient portal, MyWVUChart, to pay your bill, ask questions, and keep track of statements – all without making a phone call. Sign up or activate your account today.
- After you login to your MyWVUChart account, go to the Billing icon, and click on Account Summary.
- Pay as a guest without a MyWVUChart account.
Pay by phone
- For bills that have a WVU Medicine Hospital Services logo, call 855-778-2922.
- For bills that come from WVU Medicine Professional Services, call 800-541-4009.
Pay by mail
- For WVU Medicine Hospital Services statements:
WVU Medicine Hospital Services
c/o WVU Health System
PO Box 865
Morgantown, WV 26507-0865
- For WVU Medicine Professional Services statements:
WVU Medicine Professional Services
c/o University Health Associates
PO Box 875
Morgantown, WV 26507-0875