We’re honored you’ve chosen us for your care. Our team is here to make your experience as comfortable, safe, and stress-free as possible. Here’s what you can expect before and during your stay with us.
What to Bring
- Photo ID
- Insurance Information
- List of medicines being used
- List of allergies
Our admissions staff will assist you through the admissions process, answering questions you may have and providing you with information about your visit with us.
Personal Belongings
Camden Clark Medical Center is not responsible for valuables or personal items such as hearing aids, dentures, and eyeglasses. We ask that you leave your wallet, jewelry, and other valuables at home or with a friend or family member. If this is not an option, please speak with your nurse about special arrangements. Camden Clark Medical Center is not responsible for the loss of any valuables. Please report any missing items to a nurse.
Parking
All visitors are asked to park in lots specifically designated for visitors, free of charge. Click the map to enlarge.
Easy Access Entrances
Your comfort and convenience are important to us. To make arriving simple, we offer three easy-to-access entrances:
- South Tower Entrance – located on the ground level, next to our Emergency Department.
- North Tower Entrances – available on both the first floor and the ground level.
We also provide free shuttle service to all entrances, and valet service is available at the South Tower entrance for extra convenience.
Checking In
When you arrive, your room will be assigned based on your care needs and room availability. A limited number of private rooms are available, but please note that most insurance plans do not cover the full cost of a private room. Our team will do their best to make you comfortable, wherever you are placed.
Identification Bracelets
For your safety, you’ll receive an identification bracelet at check-in. This bracelet contains important information about your care. Please keep it on during your entire stay—it helps our care team ensure you receive the right treatment at the right time.
Your Patient Pass Code
To help protect your privacy while keeping loved ones informed, each patient is given a personal pass code.
- Only those who know your code will be able to receive updates about your care.
- You choose who to share your code with, and it’s important they do not pass it along without your permission.
- To keep things simple, we encourage family and friends who have the code to share information with one another rather than calling the nursing unit multiple times.
This system helps us keep you safe, while also making sure the people you trust most stay connected and informed.
Our Policies
WVU Medicine has a strong commitment to providing a safe, healing, inclusive environment at all our locations. WVU Medicine has zero tolerance for the use of threatening or aggressive behavior, abusive language, and threats of physical harm or violence. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing will not be tolerated.
Our campus is tobacco and smoke-free, including the use of electronic smoking devices, vapor products, and chewing tobacco. All buildings and grounds are tobacco and smoke-free; the tobacco and smoke-free policy applies to all areas surrounding our buildings, sidewalks, and parking lots.
WVU Medicine prohibits the possession of or carrying of any weapons of any kind, concealed or otherwise.
Alcoholic beverages and illegal substances are not permitted on the Camden Clark Medical Center campus.
Recording of Hospital Staff
Per hospital policy and to protect patient confidentiality and the privacy of hospital staff, photography, audio and/or video recordings of Camden Clark Medical Center staff may not be made by patients, their family, and/or visitors without the consent of the hospital staff being photographed or recorded.
