Patient Resources

Helpful resources for patients and their families.

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Whether you are visiting our main campus or one of our many clinics throughout the region, you can be sure that you are receiving world-class care and service.

Your Visit

Learn more about your visit such as where to go, what to bring, and what to expect.


What to bring To help you prepare for your appointment, the following items are suggested to bring with you in addition to items your provider may have requested you bring:

  • Photo I.D.
  • Health insurance card
  • Insurance authorization, if required
  • Doctor’s referral, if required
  • Recent test results related to your condition
  • List of your medications, including dosages, plus any you’re allergic to
  • List of questions you may have
  • Device or paper for taking notes


Patients coming to the WVU Heart and Vascular Institute should enter via the south entrance of the south tower. This is the main entrance to the WVU Heart and Vascular Institute. Patient parking is located in front of the main hospital.

Main Campus Valet services are also available to assist, helping make dropping off and picking up patients easier and more convenient. Our valet staff will meet you outside as you pull up to the south entrance.


Through partnerships and affiliations with local hospitals and clinics, we bring access to complete comprehensive care for patients across West Virginia, and into surrounding regions, including Maryland, Ohio, and Pennsylvania, and beyond. It is also our privilege to work with community providers and help provide advanced care for their patients.

Bill Pay

We understand that healthcare billing can be confusing, and we’re here to help. It’s important to us that you understand your WVU Medicine bill. Some billing questions may be answered online in our Understanding Your Bill section and FAQ section. If we can help answer any questions, please send us a message via our patient portal, MyWVUChart, or call us at 855-778-2922.

For more information or to schedule an appointment,
call 855-WVU-CARE (855-988-2273) or schedule online.