Specialty Pharmacy

The WVUH Specialty Pharmacy is one of only a few specialty pharmacies in West Virginia to hold the URAC accreditation. The designation ensures the pharmacy can access limited-distribution medications for serious conditions, such as cancer, hepatitis C, cystic fibrosis, and multiple sclerosis, and exclusive pharmacy payer networks, which are critical to the success and viability of the specialty pharmacy program.
URAC accreditation is a symbol of excellence for organizations to showcase their commitment to quality and accountability. The accreditation was based on rigorous documentation standards followed by an on-site survey by URAC to ensure the highest standards of care and medication management.

We make patient care and safety our number one priority. Our Specialty Pharmacy team provides clinical expertise to help treat complicated diseases. We work closely with your medical provider to ensure all prescription needs are met.

WVU Medicine Specialty Pharmacy has practice licenses in 11 states, including:

• West Virginia
• Florida
• Indiana
• Kentucky
• Maryland
• Michigan
• North Carolina
• Ohio
• Pennsylvania
• South Carolina
• Virginia

When our team has access to your electronic health records, we can seamlessly work with your provider to authorize and ship your medication right to your doorstep. We are all on the same team – your team.

Our team of clinical pharmacists provides medication education (i.e., administration, management of potential side effects, injection training, the importance of adherence, and more) to ensure patients are knowledgeable and comfortable with their medication to help improve compliance.

Typically, you will hear from a pharmacist over the telephone, but they are also available to provide education in person or over video during normal business hours.

At the physical pharmacy location, there is a designated counseling room to provide a private area to discuss your medications and answer your questions. This room is equipped with patient information handouts, as well as demo devices for many of the injectable medications you may receive from the pharmacy. This provides the opportunity to become comfortable with your new medication with the help of a pharmacist before beginning your treatment.

Pharmacists are also available to discuss your medications over video through MyWVUChart. If you are interested in this option, please speak to a member of the pharmacy team for more information.

View answers to frequently asked questions to learn more about WVU Medicine Specialty Pharmacy and Home Infusion.

The WVU Medicine Specialty Pharmacy team provides clinical expertise to help treat complicated diseases. Our mission is to help patients better understand their specific disease state so they can achieve the best results and maintain optimal health over the long term. We educate patients on how to safely take their prescribed specialty medications, while monitoring all the medications they are taking to make sure there are no inappropriate drug interactions.

WVU Medicine Specialty Pharmacy is located at the Operations Support Center in Morgantown, West Virginia. Our clinical pharmacists and patient care coordinators manage authorization, fulfillment, and clinical follow-up for medications that treat a variety of complicated disease states. We are fully integrated with the WVU Medicine Epic electronic health record program, documenting all patient and payer interaction, so health system providers are never out of the loop. WVU Medicine Specialty Pharmacy is here to support you.

Utilize our patient care coordinators to navigate financial hurdles for your patients. We perform prior authorization tasks so your staff can focus more closely on patient care. In addition to prior authorizations, our insurance specialists seek out supplementary funding from a variety of manufacturer assistance programs to minimize out-of-pocket costs to your patients.

Our team of clinical pharmacists provides medication education (i.e., administration, management of potential side effects, injection training, the importance of adherence, and more) to ensure patients are knowledgeable and comfortable with their medication to help improve compliance. We will do all we can to provide excellent patient care and ensure your patients achieve optimal clinical outcomes.

At WVU Medicine Specialty Pharmacy, we do not employ complicated, time-consuming phone trees. Live patient care coordinators will field your call, transferring you to a pharmacist if necessary. Secure email communication is also welcome.

We document our authorization, fulfillment, and clinical notes in the WVU Medicine Epic electronic health record program. WVU Medicine providers can reference our documentation at any time – no more guesswork about the status of prior authorization. If your practice doesn’t use Epic, don’t worry! WVU Medicine Specialty Pharmacy makes all patient documentation in our patient management software and can provide records at your request.

Please fill out the WVU Medicine Specialty Pharmacy referral form for Hepatitis C.

If you have questions regarding this form, contact one of our pharmacists at 304-285-7216.

WVU Medicine Specialty Pharmacy understands the critical role payer groups play in the healthcare process. We understand you need to spend your resources as efficiently as possible to provide quality care to all of your patients. We work with you to accomplish this goal.

Some of the medications we dispense are expensive, and we do our best to ensure each patient maximizes the potential of their therapy. Our pharmacists provide education and counseling to ensure medication is administered correctly and perform follow-up assessments to drive better outcomes. These assessments help quantify the patients’ progress and identify at-risk patients who may require additional attention. Proactive refill scheduling is also in place to prevent gaps in therapy.

WVU Medicine Specialty Pharmacy focuses on reducing payer costs through competitive medication pricing. Work with us to secure improved rates on a wide variety of medications.

WVU Medicine Specialty Pharmacy
3040 University Avenue
Suite 1400
Morgantown, WV 26505
Phone: 844-988-7216 / 304-285-7216
Fax: 304-598-4034
Email: [email protected]

Hours: Monday – Friday: 8 am – 6 pm

Printable directions and prescription pickup details

WVU Medicine Specialty Pharmacy is committed to providing the highest quality of care for our patients. If you have any concerns or would like to file a complaint about the service you are receiving, please contact WVU Medicine Specialty Pharmacy.

You may call us at 304-285-7216 or toll free at 844-988-7216, or fill out the complaint form, which can also be found in the welcome packet.

Have other questions?

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