After Your Visit
Discharge
Planning for discharge begins at the time of admission. A patient’s Care Team works with them to develop a transition plan to fit their needs. Care Management (social workers and discharge planners) help arrange for any services needed after leaving the hospital, including home health services, transportation, durable medical equipment, placement, and medications. They can also provide information about other available resources in the community. Patients receive written instructions concerning medications, activities, appointments, etc. which is discussed with them by their nurses prior to discharge. Patients can call 855-WVU-Care (855-988-2273) to schedule follow-up appointments.
Billing & Insurance
Learn moreThank you for choosing WVU Medicine. We understand that healthcare billing can be confusing, and we're here to help. It's important to us that you understand your billing, and we offer a suite of tools to help you take advantage of financial assistance, understand your bill, estimate your costs, and use out-of-network plans. Visit our Billing & Insurance page to learn more.
Pay your bill online:
Pay your bill by phone:
Pay your bill by mail:
c/o WVU Health System
PO Box 896
Morgantown, WV 26507-0896
Access Records
Request Medical Records from WVU MedicineTo obtain medical records, you may now request your records by using the records request tool, through MyWVUChart, email, mail, or calling 304-598-4110 (or toll free 844-484-0304) Monday through Friday from 8 am – 4 pm.
Give Feedback
WVU Medicine St. Joseph’s Hospital has a system with Press Ganey that calls/emails our patients for survey questions post-visit. We also have programs where you can recognize specific staff members/nurses for any excellent care you received during your stay.
Caught You Caring Program
Staff, patients, and visitors can fill out a Caught You Caring nomination card for any staff member they want to recognize for showing kindness and compassion.
There are nomination cards located in clear holders throughout the hospital and clinics. Anyone can fill out a card and place it in any of the boxes located below the holders. You can also ask your nurse or any other staff member to help you with filling out a card.
The DAISY Award®
The DAISY Award® was created to honor and recognize nurses for the outstanding effort they make to provide extraordinary care every day. Staff, patients, and visitors can share their story of what their nurse meant to them.
There are nomination cards located in clear holders throughout the hospital and clinics. Anyone can fill out a card and place it in any of the boxes located below the holders. You can also ask your nurse or any other staff member to help you with filling out a card.
You can also fill out an electronic form to recognize your nurse here.
This award is for nurses only.
Support Groups
- Breast Cancer Support Group
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Offered to all breast cancer patients and survivors.
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This group meets the third Thursday of each month, from 6 pm-7:30 pm at St. Joseph’s Hospital in Salvati Hall. You can enter through the side door to the right of the main entrance.
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Light refreshments will be provided at each meeting. Participants can expect:
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A safe space for sharing/discussion.
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Support from a local pastor/spiritual leader if desired.
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Education on meaningful and supportive topics.
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Connection with others who understand what you’re going through.
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Comfort in knowing you are not alone.
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- Call 304-974-4192 if you have any questions.
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- Centering Group:
- Offered to pregnant women.
- Be active in your pregnancy journey and prenatal care, strengthen your provider relationship, educate yourself, and build community.
- Centering is proudly sponsored by the WV HAPI project, providing support to Appalachian families and infants through services, resources, and education.
- Talk to the Center for Women’s Health at 304-473-2300 to learn about group availability.
- To learn more about Centering, click here.
- Baby on Board Substance Use and Pregnancy Care Program (Drug Free Moms and Babies Program)
- In partnership with the West Virginia Perinatal Partnership.
- The Drug Free Moms and Babies Program (DFMB) is a comprehensive and integrative medical and behavioral health program for pregnant and postpartum women. The program supports healthy baby outcomes by providing prevention, early intervention, addiction treatment, and recovery support services.
- Your success and healthy birth are our main focus!
- For more information about what this program offers at St. Joseph’s, please call 304-460-7905 (office) or call/text 740-582-0029 (cell).
- You can also visit https://wvperinatal.org/drug-free-moms-and-babies-program/ for more general information about DFMB.
