After Your Visit
Discharge
Planning for your discharge begins at the time of admission. Your Care Team will work with you to develop a transition plan to fit your needs.
Care Management will help arrange for any service you may need after leaving the hospital. One key to a successful recovery is having realistic expectations about how long it may take for you to feel better. Give yourself a chance to adjust both physically and emotionally.
You will receive written instructions concerning medications, activities, appointments, etc. which will be discussed with you by your nurses prior to discharge. You will receive a follow up phone call to check on your progress upon your return home.
If you have questions about any information in your discharge instructions, ask your nurse to further explain.
Billing & Insurance
Learn moreThank you for choosing WVU Medicine. We understand that healthcare billing can be confusing, and we're here to help. It's important to us that you understand your billing, and we offer a suite of tools to help you take advantage of financial assistance, understand your bill, estimate your costs, and use out-of-network plans. Visit our Billing & Insurance page to learn more.
Pay your bill online:
Pay your bill by phone:
Pay your bill by mail:
c/o WVU Health System
PO Box 896
Morgantown, WV 26507-0896
Access Records
Request Medical Records from WVU MedicineTo obtain medical records, you may now request your records by using the records request tool, through MyWVUChart, email, mail, or calling 304-598-4110 (or toll free 844-484-0304) Monday through Friday from 8 am – 4 pm.
Daisy Award
Nominate a Nurse
The DAISY Award program for Extraordinary Nurses® is a nationally-recognized award program for nurses. Potomac Valley Hospital has joined the growing network of 2,000 healthcare organizations across the country that currently participate in the award program created by the Daisy Foundation. The organization’s mission is to recognize the extraordinary, compassionate care that nurses provide patients and families every day.
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.
Nurses may be nominated by patients, families and colleagues. A selection committee at Potomac Valley Hospital will honor several award recipients throughout the year.
Please submit your nomination form to:
Candice Metcalf, Director of Nursing
Potomac Valley Hospital
100 Pin Oak Lane
Keyser, WV 26726
Or via email: [email protected]
Sunshine Award
The SUNSHINE Award recognizes an exceptional nursing assistant who consistently provides compassionate, high-quality care to patients and supports their colleagues with kindness and dedication. This individual goes above and beyond in their role and continually strives to make a positive difference every day.
Please submit your nomination form to:
Candice Metcalf, Director of Nursing
Potomac Valley Hospital
100 Pin Oak Lane
Keyser, WV 26726
Or via email: [email protected]
