Patient and Visitor Information


WVU Medicine hospitals and facilities have special visitation guidelines in place to prevent the spread of novel coronavirus COVID-19.  Thank you for your cooperation.

Adult Inpatient Units

  • Two patient-approved adult primary caretakers/visitors at a time during designated visitation times.
  • Patients may indicate as many approved adult visitors as they desire.
  • Visitors/caretakers are allowed to the exit building and return in same day.
  • Two approved visitors for 60 minutes at time of admission and discharge if not within designated visiting hours.
  • No overnight visitation allowed.
  • COVID-19 positive infectious patients and COVID-19 persons under investigation (PUI): visitation permitted at admission and then every five days pursuant to West Virginia House Bill 2368.
  • Exceptions to above with special circumstances will be considered and approved by unit management.

Peri-Operative/Procedural Registration/Diagnostics 

  • Adult: One approved visitor with patient for registration and waiting area prior to procedure (if space allows for physical distancing).
  • Pediatric: Allowed two visitors per patient.

Outpatient Appointments

  • Adult: One visitor may accompany patient to and remain in room during visit.
  • Pediatric: Patients are allowed two visitors.

Emergency Department 

  • Adult: One approved visitor (over age of 18) with each adult patient arrival to ED.
  • Pediatric: Two approved visitors (over age of 18) with each pediatric patient.
  • Obstetric: Two approved visitors (over age of 18) with each obstetric patient.
  • Visitor may accompany patient to and remain in room during ED stay with switching out discouraged.
  • Approved visitors will be allowed to stay with the patient in the waiting room as long as physical distancing requirements allow.
  • When waiting room reaches a point where physical distancing cannot be met, the following will occur:
    • Adult Patients: Visitors with adult patients will be asked to wait outside or in their vehicle unless the patient requires the visitor to assist with maintaining safety (examples: deaf/blind patients, low mental capacity, significant mobility limitations).
    • Pediatric Patients: In cases where a pediatric patient has two visitors, one visitor will be asked to wait outside or in their vehicle.
    • Obstetric Patients: In cases where an obstetric patient has two visitors, one visitor will be asked to wait outside or in their vehicle.

End-of-Life CircumstancesAdditional accommodations will be coordinated to support family presence during end-of-life circumstances as warranted pursuant to West Virginia House Bill 2368.