WVU Medicine hospitals and each of their affiliates comply with applicable federal civil rights laws and do not discriminate against, exclude, or treat differently any person on the basis of race, color, national origin, age, disability, sex, or any other legally protected characteristic.
We provide:
- Free aids and services to people with disabilities so that they can communicate effectively with us:
- Qualified sign language interpreting service
- Written information in other formats (e.g., large print, audio, accessible electronic formats)
- Free language services to people whose primary language is not English, such as:
- Qualified language interpreting service
- Information written in other languages
If you need these services, notify any staff member for assistance.
Request a Translator
- J.W. Ruby Memorial Hospital and WVU Medicine Children’s: 304-598-6100 or 800-982-6277
- United Hospital Center: 681-342-3240
- Camden Clark Medical Center: 304-424-2111
- Berkeley Medical Center: 304-596-5110
- Barnesville: 740-425-5112
- Braxton County Memorial Hospital: 304-872-8470
- Fairmont Medical Center: 304-598-6100 or 800-982-6277
- Jackson General Hospital: 304-532-0675
- Jefferson Medical Center: 304-596-5110
- Potomac Valley Hospital: 304-597-3580
- Reynolds Memorial Hospital: 800-752-6096
- St. Joseph’s Hospital: 304-473-2000
- Summersville Regional Medical Center: 304-872-8470
- Wetzel County Hospital: 304-455-8102 or 304-455-8009
- Uniontown Hospital: 724-430-5361
- Wheeling Hospital: Ask a staff member for assistance.
Patient Advocate
If you believe that WVU Medicine hospitals and their affiliates have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, a grievance can be filed with the patient advocate at that facility.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, patient advocates are available to help you.
| J.W. Ruby Memorial Hospital and WVU Medicine Children’s | Patient Advocate: 304-598-4167 |
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| United Hospital Center | Patient Advocate: 681-342-1735 |
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| Camden Clark Medical Center | Risk Management: 304-424-2144 Patient Advocate: 304-424-2712 |
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| Berkeley Medical Center | Patient Advocate: 304-264-1213 Compliance: 304-264-1293 Report concerns anonymously: 800-340-5877 |
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| Barnesville Hospital | Quality and Risk Management: 740-425-5111 |
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| Braxton County Memorial Hospital | Quality, Risk, and Compliance: 304-872-8470 |
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| Fairmont Medical Center | Patient Advocate: 304-598-4167 |
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| Jackson General Hospital | Compliance and Risk Management: 304-373-1508 |
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| Jefferson Medical Center | Quality and Risk Management: 304-728-1725 Compliance: 304-264-1293 Report concerns anonymously: 800-340-5877 |
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| Potomac Valley Hospital | Compliance: 304-597-3630 |
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| Reynolds Memorial Hospital | Compliance: 304-843-3381 |
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| St. Joseph’s Hospital |
Privacy: 304-473-2207 |
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| Summersville Regional Medical Center | Quality, Risk, and Compliance: 304-872-8470 |
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| Wetzel County Hospital | Quality and Compliance: 304-455-8133 |
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| Uniontown Hospital | Quality Management: 724-430-5361 |
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| Wheeling Hospital | Quality Management: 304-243-5342 |
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
800-368-1019
800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.