Patients and Visitors
What to Expect

Important Information About Your Stay


Checking In
Your room assignment is based on your admitting diagnosis and bed availability on the day of your admission. A limited number of private rooms are available. Be aware that insurance usually does not cover the full cost of a private room.Telephones
You may receive calls in your room from 7:00 a.m. until 10:00 p.m. To make local calls, dial “9” and the number. Long-distance calls cannot be charged to your room, so use a calling card or dial the operator. by dialing “0.” Cellular phones are permitted in all areas of the hospital.

Televisions
Color television sets with local cable are provided free of charge in each room. Please be considerate of other patients by playing television sets softly and by turning off your set at bedtime.

Food Service
Patients are served breakfast between 6:45 a.m. and 8:00 a.m.; lunch between 11:00 a.m. and 12:30 p.m.; and dinner between 4:00 p.m. and 5:30 p.m.

Cafeteria
The cafeteria is located on the lower level and is open daily from 6:00 a.m. to 3:00 a.m.

Snack Vending Center
The snack vending center, located in the North Tower lobby, serves a variety of bottled beverages, sandwiches and snack items.

Identification Bracelets
Identification bracelets should not be removed during a hospital stay. Bracelets contain important patient information vital to patient treatment and safety.

Valuables
Keep no more than a few dollars in your hospital room. Money, jewelry and other valuables should be sent home or kept in the hospital safe. Camden Clark is not responsible for lost or stolen personal valuables.

Checking Out
When your doctor decides you are ready to leave the hospital, a discharge order will be written. Some important things to remember about discharges:

Planned Discharges – If at all possible, your nurse or the RN Care Coordinator on your floor will meet with you before you’re ready to leave the hospital to plan the details of your discharge. This planning allows nurses to complete the paperwork, help you gather your belongings, set a time for you to leave, and help you arrange for transportation home

  • Personal Belongings – Collect all of your belongings and double-check closets and drawers. If you have anything stored in the hospital safe or the pharmacy, ask your nurse to obtain these items for you.
  • Discharge Instructions – Your doctor and nurse will give you instructions about post-hospital care. If you have any questions about your diet, activities, medications or other matters, be sure to ask.
  • Medications – If your doctor gives you a prescription, be sure to fill it at your pharmacy as soon as possible.
  • Transportation Service – When you are ready to leave, a member of the hospital staff will escort you to the front entrance and help you into the car.
  • Bus and Taxi Service – If you need a taxi following discharge, please ask a nursing staff member to help with arrangements. Local buses stop near the entrance/exit of the hospital. For route information, call (304) 422-4100.
  • Ambulance – Before discharge, ask a nursing staff member to help with arrangements for ambulance transportation if you need this service. Because patients must meet the eligibility requirements of their particular medical insurance carrier, including Medicare and Medicaid, consult your insurance company about coverage for non-emergency transfers.