Work with WVU Medicine to improve healthcare in the Eastern Region. 

The Patient and Family Advisory Council (PFAC) is a partnership of patients, caregivers, and WVU Medicine East staff dedicated to creating an exceptional experience for every patients, every time. Your feedback can transform the patient experience and help shape current and future services. Learn more about the Council and apply today!

Purpose Statement

The PFAC provides an opportunity to Berkeley and Jefferson Medical Center to listen and receive feedback from our patients and community members to help improve and develop new programs. This is an opportunity for patients and family members to collaborate with colleagues, physicians, and leadership in a safe and supportive environment.

Mission and Values

Mission: We strive to create an exceptional patient experience through compassion, quality, and safety for every person, every time.

Values: Compassion, Communication, Competence, and Commitment

Environment

The PFAC will maintain an environment that facilitates trust, support, and open discussion.

PFAC Participation Guidelines

You are eligible to participate in the PFAC if you are:

• 18 years or older
• a patient or family member/caregiver of a patient who has been see at a WVU Medicine facility in the Eastern Region in the past 5 years
• willing to provide positive and/or negative feedback regarding your experience
• able to effectively share your insights and experiences in a group setting
• able to respect the perspectives of others and work in partnership with WVU Medicine staff

Request More Information

For more information, contact _____ at ______.