Lila grew up local to Morgantown, West Virginia, where she also obtained her Bachelor of Science in Health Services Management and Leadership from West Virginia University. She then earned her Master of Health Administration from the University of Pittsburgh. Throughout her graduate studies, Lila completed a 16-month Extended Administrative Residency at the University of Pittsburgh Medical Center’s (UPMC) flagship hospital, UPMC Presbyterian-Shadyside. Lila also obtained prior experience with WVUH during her undergraduate studies, completing an administrative internship with WVU Medicine-Children’s.

During her residency with UPMC, Lila worked primarily on the Shadyside campus under the guidance of the Vice President of Operations. Her extended residency allowed her to gain a comprehensive understanding of Hospital Operations and the opportunity to collaborate with several multidisciplinary teams across the organization. Some of the key initiatives that she undertook involved working with clinical teams and providers to strategize the reduction of Length of Stay and identify processes for efficient patient throughput. Lila also played an instrumental role in accelerating the Rapid Recovery model for same-day orthopedic surgeries – improving preoperative education, optimizing scheduling, and ultimately improving the patient’s experience and outcomes.

In Lila’s free time, she loves to explore the state of West Virginia through outdoor activities, taking frequent trips to Pittsburgh, and spending time with her friends and family.

Haley is from Parkersburg, West Virginia. She earned both her Master of Health Administration and Bachelor of Science in Health Services Management and Leadership from West Virginia University. Upon completion of Haley’s first year of graduate school, she completed her Administrative Residency at University of Pittsburgh Medical Center (UPMC) at two community hospitals, UPMC East and UPMC McKeesport within the greater health system. Additionally, Haley completed an administrative internship at WVU Medicine Camden-Clark Medical Center (CCMC) during her undergraduate studies.

During her time at UPMC, she worked closely with the Vice President of Operations to lead the wound care clinic expansion project with coordination of IT, artwork, and furniture. She implemented a human resources initiative program to empower employees to find the right position, optimally reducing turnover, recruitment costs, and onboarding time. While she was at CCMC, she worked closely with the Vice President of Marketing, Business, and Strategic Initiatives to evaluate market share trends, target locations, and develop a public survey for an expansion project within the community.

In Haley’s free time, you can find her playing pickleball, reading, working out at Planet Fitness, and spending time with her fiancé, family, and friends.