Qualified Mental Health Professionals are available 24-hours a day to provide crisis intervention and complete psychiatric assessments for patients of all ages. Services EPS Crisis Workers provide include assessment and referral of patients to the appropriate level of care, case management with referring facilities, pre-authorization of insurance coverage when needed, and the facilitation of communication between the Emergency Department, or referring facility, and our Behavioral Health Unit to ensure timely service.

If you have any questions regarding the Behavioral Health Program, outpatient resources, substance abuse treatment options or involuntary commitment, an EPS Crisis Worker is always available by phone.

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

Our 23-bed inpatient treatment unit, located on the third floor of Berkeley Medical Center, is designed to meet the acute mental health needs of patients ages 18 and above. We accept voluntary and involuntary patients. Utilizing a multidisciplinary team approach that supports Hope and Recovery, our highly qualified staff completes comprehensive assessments of patients’ mental health needs. Once the needs of the individual are identified, an integrated treatment plan is developed with the participation of the patient and their support system as indicated. The multidisciplinary team assists the patient to work toward the goals of the plan. Patients are admitted 24-hours a day through our Emergency Psychiatric Services. We offer a caring, supportive and respectful environment while maintaining strict patient confidentiality.

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

Select Behavioral Health staff are members of the University Healthcare’s CISM Team. The CISM team provides psychological first-aid to individuals who have recently been involved in a traumatic situation. Services offered include Individual Crisis Intervention, debriefings, demobilizations, defusings and pre-crisis preparation. Services are currently offered to hospital staff, police, fire, EMS and school systems in Berkeley, Jefferson and Morgan Counties.

To find out more information or to make a referral or request for a Crisis Intervention Team, contact the CISM Team at 304-270-9121 (pager).

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

Substance Use Services

While our Behavior Health Unit is NOT a detoxification facility, we do provide treatment to those patients with a secondary diagnosis of substance abuse. Eligibility for admission is determined after a qualified mental health professional assesses the prospective patient and then consults with the psychiatrist. Once the psychiatrist determines the eligibility of the patient, inpatient behavioral health services (or other services as indicated) are offered.

For those wishing to discontinue consistent use of alcohol or benzodiazepines, it is essential to complete a medically supervised detoxification process.

If an individual does not qualify for inpatient admission but is still in need of substance use services, an EPS Crisis Worker will complete a referral for an appropriate service outside of the hospital.

Warning signs that substance abuse needs to be addressed include:

• Notable interference with school, employment and/or family roles
• Neglect of children and/or household tasks
• Decrease in financial responsibility
• Emotional instability
• Neglect of personal hygiene
• Extreme or uncharacteristic aggression

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

If a patient does not meet admission criteria, the EPS Crisis Worker will provide a list of outpatient services available in the tri-state area. When possible, the EPS Crisis Worker will make an appointment for the patient with an appropriate agency. Available services include outpatient therapy, medication management, partial hospitalization programs, and intensive outpatient programs.

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

If you have a family member or friend that is in significant need of hospitalization due to a risk of harm to him/herself or others, you have the option of filing a petition for commitment. This process includes completing the petition application, having it notarized, and contacting East Ridge Health Systems. From that point, a crisis worker at East Ridge will connect with the Mental Health Commissioner to present the completed petition. If the Mental Health Commissioner grants a hearing, the person filing the petition will be contacted and will appear as a witness at the hearing. If the person being filed on is deemed committable, the person will receive inpatient mental health services until they are documented to be stable and safe as determined by a psychiatrist’s evaluation. Documentation for filing a petition can be obtained through the Behavioral Health Unit at Berkeley Medical Center or by contacting East Ridge Health Systems (304-263-8954).

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

If you are a professional facility wishing to transfer a patient to our acute psychiatric unit, please fax the following information to 304-596-6831

Current lab results including CBC, CMP, complete UA, Blood Alcohol Level, TSH. When appropriate, (ie. overdose, prescribed Lithium/Depakote) aspirin, acetaminophen, Depakote, Tegretol, lithium levels are needed. Also, please include current vitals, physician/nurse’s notes, psychological/crisis assessment and any other information regarding the patient’s presenting symptoms.

The Behavioral Health Unit at Berkeley Medical Center accepts most major insurances including Medicare and West Virginia Medicaid. Out of state Medicaid and United Healthcare coverage depends on the respective state’s eligibility to cover.

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401

Our patients may have visitors from 1:00-2:00 p.m. and from 7-8 p.m. daily. They are broken into 20-minute increments to allow more availability for patients to have visits. We ask that visits be pre-arranged one (1) hour prior to visiting. This can be accomplished by dialing our direct line, 304-264-1230, one (1) hour prior to visiting and requesting a visit. Visitors are approved by the patient and physician and are limited to close family members and/or support persons involved in therapy.

Arrangements for visiting times to accommodate special circumstances are made through the therapist, nursing staff or attending physician. Visitors should call for special arrangements.

Each patient may have 1-2 visitors at a time. Visitors under 18 years old must be accompanied by a supervising adult and have a Doctor’s order.

We request former patients do not call or visit patients currently on the unit unless the current patient’s treatment team determines the former patient who wants to visit is an active member of the patient’s support system. Other forms of communication between current and former patients (gift giving, writing, phone calls, etc.) are strongly discouraged.

In order to allow for the completion of numerous patient assessments and to enable the patient to become engaged in his/her treatment, visiting may occur after the first 24 hours of hospitalization.

Behavioral Health Unit Phone Numbers
Direct Line: 304-264-1230
Emergency Psychiatric Services: 304-350-3338

Berkeley Medical Center
2500 Hospital Drive
Martinsburg, WV, 25401