Privacy 

The WVU Hospitals East Foundation respects and is committed to protecting your privacy. We may collect your personally identifiable information when you complete an online form for contribution or other type of form. During this exchange, the WVU Hospitals East Foundation will specifically request your consent to collect your data. If data is not made available, the Foundation may not be able to complete your request.  We automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. Your personally identifiable information will not be made available or sold to any entity. Personal data collected is used for business use only, including marketing purposes. You can request removal from any mailing list by using the unsubscribe link located within all email messages sent by the Foundation.  

Security
Your payment and personal information are protected by Transport Layer Security (TLS), the industry standard for secure commerce transactions. Personal information, including credit card information is encrypted so the information stays private and protected, unable to be read when submitted over the Internet.  

Refund and Cancellation Policy
Refunds can be made upon request. Recurring donations may be cancelled at any time upon request. All refunds and/or cancellations will be complete within 72 hours of request completed. Any transaction disputes or errors will be addressed accordingly.   

If you have any questions about your gift processing, please contact wvuhospitalseastfoundation@wvumedicine.org or call 304-596-2147.