Visitation Guidelines

We welcome visitors to our hospital. We understand that family and friends provide crucial support and comfort to patients. For the well-being of our patients, we ask that you observe the following guidelines.

Adult Inpatient Visitation

  • General inpatient visitation hours are 8 am – 7:30 pm daily.
  • Two patient-approved visitors are permitted at a time during designated visitation times.
  • Two approved visitors are permitted for 60 minutes at time of admission and discharge if not within designated visiting hours.
  • One overnight visitor is allowed.
  • Visitors who are exhibiting respiratory symptoms – including, but not limited to, fever, cough, runny or stuffy nose, sore throat, and shortness of breath – are required to wear a mask.

COVID-19-positive Patients and Persons Under Investigation (PUI)

  • Visitation is permitted at admission and then every five days pursuant to West Virginia House Bill 2368.
  • Visitors to COVID-19-positive infectious patients and COVID-19 rooms must adhere to the following personal protective equipment (PPE) requirements:
    • KN95 face mask
    • Face shield
    • Gown
    • Gloves
    • Exceptions to PPE for special circumstances will be considered and approved by unit management.

Emergency Department (ED)

  • One visitor (age 18+) is allowed with each adult ED patient.
  • Two visitors (age 18+) are allowed with each pediatric ED patient.
  • One visitor (over age of 18) is allowed with each obstetric patient.
  • Approved visitors will be allowed to stay with the patient in the waiting area as long as social distancing requirements allow.
  • Visitor may accompany patient to and remain in room during ED stay.
  • Visitors are encouraged to stay in the room.
  • Masks are encouraged but not required.

When waiting room reaches a point where social distancing cannot be met:

  • Adult ED patients: Visitors with adult patients will be asked to wait in their vehicle unless the patient requires the visitor to assist with maintaining safety (ex: deaf/blind patients, low mental capacity, significant mobility limitations.)
  • Pediatric ED patients: In cases where a pediatric patient has two visitors, one visitor may be asked to wait in their vehicle.

Please note: Exceptions to visitation will be made based on patient condition and on a case-by-case basis by the department leader and/or House Supervisor. Exceptions include, but are not limited to, deaf/blind patients, low mental capacity, significant mobility limitations, critical conversations (goals of care), and end of life.