Specialty Pharmacy & Home Infusion
At WVU Medicine Specialty Pharmacy, we know that specialty medications are costly – and essential for disease management. Our regional approach to specialty pharmacy services helps ensure our patients and providers get exceptional service and access to specialty medications.
Welcome to WVU Hospitals Specialty Pharmacy and Home Infusion Services
Getting Started
Patient Care and Safety: Our top priority
We make patient care and safety our number one priority. Our Specialty Pharmacy team provides clinical expertise to help treat complicated diseases. We work closely with your medical provider to ensure all prescription needs are met.
WVU Medicine Specialty Pharmacy has practice licenses in 11 states, including:
- West Virginia
- Florida
- Indiana
- Kentucky
- Maryland
- Michigan
- North Carolina
- Ohio
- Pennsylvania
- South Carolina
- Virginia
If you are a patient of a WVU Medicine provider, our team will have access to your electronic health records. This allows for seamless communication with your provider, simplifies the prior authorization process for your specialty medications, and many more care coordination benefits! We are all on the same – your team.
Pharmacists: Here for you and your loved ones
Our team of clinical pharmacists provides medication education (i.e., administration, management of potential side effects, injection training, the importance of adherence, and more) to ensure you are knowledgeable and comfortable with their medication.
Typically, you will hear from a pharmacist by telephone, but they are also available to provide education in person or through video counseling on MyWVUChart during normal business hours.
At the physical pharmacy location, there is a designated counseling room to provide a private area to discuss your medications and answer your questions. This room is equipped with patient information handouts, as well as demonstration devices for many of the injectable medications we dispense. This provides the opportunity to become comfortable with your new medication with the help of a pharmacist before beginning your treatment.
Patients
At WVU Medicine Specialty Pharmacy, our team is here to support you with the clinical expertise needed to manage complex health conditions. Our goal is to help you understand your specific condition so you can achieve the best possible results and maintain long‑term health. We’ll guide you on how to take your specialty medications safely and effectively. Our team also reviews all of your medications to ensure they work well together and to help prevent any unwanted drug interactions.
Resources
Providers
The WVU Medicine Specialty Pharmacy, based at the Operations Support Center in Morgantown, West Virginia, partners with healthcare providers to streamline the management of complex therapies. Our clinical pharmacists and patient care coordinators handle medication authorization, fulfillment, and ongoing clinical follow‑up for a wide range of challenging disease states.
Our team is fully integrated within the WVU Medicine Epic electronic health record, ensuring comprehensive documentation of patient care and payer interactions. This connectivity helps keep providers informed and aligned throughout every step of therapy management.
Whether you practice within WVU Medicine or at another healthcare organization, WVU Medicine Specialty Pharmacy is here to support you and enhance the care you provide to your patients.
Prior Authorization and Financial Assistance
Our team can assist with navigating insurance hurdles, like Prior Authorization, and much more, allowing you and your staff to focus on direct patient care.
Clinical Support
Our team of clinical pharmacists provides medication education (i.e., administration, management of potential side effects, injection training, the importance of adherence, and more) to ensure patients are knowledgeable and comfortable with their medication.
Communicate With Ease
At WVU Medicine Specialty Pharmacy, we do not employ complicated, time-consuming phone trees. Live patient care coordinators will field your call, transferring you to a pharmacist if necessary.
WVU Medicine providers may also access our team directly through the Epic electronic health records via secure messaging. When necessary, our pharmacy can receive email and faxed communication from external providers to best meet your needs
Epic Connectivity
We document our authorization, fulfillment, and clinical notes in the WVU Medicine Epic electronic health record. WVU Medicine providers can reference our documentation at any time – no more guesswork about the status of prior authorization. If your practice doesn’t use Epic, don’t worry, we can provide records at your request.
Referral Forms
External prescribers requesting select medications must submit the appropriate referral form below via fax to 304-598-4034, in addition to transmitting an electronic prescription.
If you have questions regarding this form, contact one of our pharmacists at 304-285-7216.
Stewardship of High‑Cost Therapies
Specialty medications are powerful—and expensive. Through our comprehensive Patient Management Program, we ensure these therapies are used safely, effectively, and appropriately. This stewardship translates directly into controlled costs, reduced waste, and optimized therapeutic results.
Timely, Targeted Clinical Interventions
Our clinical teams work hand‑in‑hand with providers throughout the patient’s treatment journey. Because we have full access to the patient’s medical record and care plan, we can intervene earlier and more effectively than pharmacies operating outside the health system. The result is a higher standard of patient support with a measurable impact on outcomes and total cost of care.
Health-System Integration: A Unique Advantage
Unlike standalone pharmacies, we are fully embedded within the same clinical ecosystem that cares for your members. This seamless integration offers:
- Unified access to medical records, ensuring consistent, informed decisions.
- Direct communication with treating specialists, accelerating problem resolution.
- Coordinated care plans, reducing duplication of services and improving continuity.
A Partner That Improves Outcomes and Lowers Total Cost of Care
Our specialty pharmacy is designed to support what matters most to payers:
- Improved adherence
- Fewer medication-related complications
- Reduced waste of high-cost therapies
- Enhanced patient satisfaction and experience
- Better alignment across the care continuum
Accreditation
WVUH Specialty Pharmacy is proud to be one of only a few pharmacies in West Virginia to earn dual accreditation from URAC and ACHC for specialty pharmacy services.
These nationally recognized accreditations reflect our commitment to meeting high standards for quality, safety, and patient-centered care. They also allow us to participate in select medication programs and insurance networks, helping ensure our patients have access to the therapies they need
Location and Directions
WVU Medicine Specialty Pharmacy
3040 University Avenue
Suite 1400
Morgantown, WV 26505
Phone: 844-988-7216 / 304-285-7216
Fax: 304-598-4034
Email: [email protected]
Hours: Monday – Friday: 8 am – 6 pm
Tell Us About Your Experience
WVU Medicine Specialty Pharmacy is committed to providing the highest quality of care for our patients. If you have any concerns or would like to file a complaint about the service you are receiving, please contact us at 304-285-7216 or toll free at 844-988-7216, or fill out the complaint form, which can also be found in the welcome packet.
Have other questions?
If you have other questions or comments, please fill out the form below: