WVU Medicine Urgent Care is now offering virtual video visits at no cost.*

 

What our providers can treat in a video visit:

  • Abdominal pain (minor)
  • Allergy
  • Back pain (minor)
  • Cold sores
  • Cough
  • Cuts and bruises (minor)
  • Diarrhea
  • Fevers (mild)
  • Gout
  • Head injury (minor)
  • Headache (mild)
  • Heartburn
  • Lymph node swelling
  • Motion sickness
  • Mouth sores
  • Pink eye
  • Rashes
  • Runny nose (rhinorrhea)
  • Sinus pain
  • Sore throat
  • Sprains or strains
  • Upper respiratory illness (mild)
  • Urinary tract infection (UTI) or urinary frequency
  • Viruses
  • Vomiting

 

with-flu-like-symptoms-please-use-urgent-care-video-visits

 

What they cannot treat:

More serious conditions that require an in-person visit to the doctor cannot be treated through virtual urgent care. Such conditions including the following:

  • Acute vision changes
  • Behavioral and mental health issues
  • Chest pain or palpitations
  • Stroke-like symptoms such as sudden-onset weakness, numbness, or tingling
  • Blood in the stool
  • Breast complaints
  • Chronic pain
  • Complications of cancer treatment
  • Congestive heart failure
  • Coughing up blood
  • Drug overdose
  • Fractures
  • Genital complaints
  • Hemorrhage
  • Large cuts or lacerations
  • Mental status changes
  • Pregnancy complications
  • Psychiatric disorders
  • Respiratory distress
  • Seizure
  • Severe headache or migraine
  • Sickle cell disease
  • Vomiting blood

 

*You must be physically located within the state of West Virginia at the time of treatment, due to licensure regulations. Until May 15, 2020, we will waive all personal pay fees, including deductibles and co-payments.