WVU Medicine Urgent Care is now offering virtual video visits at no cost.*

 

What our providers can treat in a video visit:

  • Abdominal pain (minor)
  • Allergy
  • Back pain (minor)
  • Cold sores
  • Cough
  • Cuts and bruises (minor)
  • Diarrhea
  • Fevers (mild)
  • Gout
  • Head injury (minor)
  • Headache (mild)
  • Heartburn
  • Lymph node swelling
  • Motion sickness
  • Mouth sores
  • Pink eye
  • Rashes
  • Runny nose (rhinorrhea)
  • Sinus pain
  • Sore throat
  • Sprains or strains
  • Upper respiratory illness (mild)
  • Urinary tract infection (UTI) or urinary frequency
  • Viruses
  • Vomiting

 

with-flu-like-symptoms-please-use-urgent-care-video-visits

 

What they cannot treat:

More serious conditions that require an in-person visit to the doctor cannot be treated through virtual urgent care. Such conditions including the following:

  • Acute vision changes
  • Behavioral and mental health issues
  • Chest pain or palpitations
  • Stroke-like symptoms such as sudden-onset weakness, numbness, or tingling
  • Blood in the stool
  • Breast complaints
  • Chronic pain
  • Complications of cancer treatment
  • Congestive heart failure
  • Coughing up blood
  • Drug overdose
  • Fractures
  • Genital complaints
  • Hemorrhage
  • Large cuts or lacerations
  • Mental status changes
  • Pregnancy complications
  • Psychiatric disorders
  • Respiratory distress
  • Seizure
  • Severe headache or migraine
  • Sickle cell disease
  • Vomiting blood

 

*You must be physically located within West Virginia, Pennsylvania, or Maryland at the time of treatment due to licensure regulations.