Employee Assistance Program

WVU Medicine Employees:

Resources for Living Program (EAP) –  Free counseling sessions, other services available through EAP for employees, family members.

Did you know that you can take advantage of our Employee Assistance Program (EAP), Resources for Living, for a variety of services? This free program is available to all benefit-eligible employees, members of their household, and their adult children up to age 26. Enrollment in WVU Medicine-sponsored insurance benefits is not required.

Resources for Living provides unlimited telephone access to licensed clinicians 24 hours a day, seven days a week for in-the-moment well-being support and work/life balance. You are also eligible for five counseling sessions per topic, per year at no cost. Visit with a counselor face-to-face, online with video, or by phone; services are free and confidential.

COVID-19 Resources:
You and your family members also have access to the COVID-19 Resource Center with information and pre-recorded webinars on managing anxiety and stress, caring for parents and children, plus other topics that can support you during this challenging time. Be sure to check out the Healthcare Workers’ Mental Health Guide, as well.

Other Resources:
In addition to supporting your emotional well-being , Resources for Living provides personalized guidance in the following areas:

  • Daily life assistance – child/elder/pet care, home repair and improvement, etc.
  • Legal services – free 30-minute consultation with a participating attorney on a variety of legal issues
  • Financial services – free 30-minute consultation for each new financial topic

You also have access to identity theft services; myStrength, a personalized mental wellness website; and a discount center for electronics, entertainment, travel, nutrition, and fitness.

How to Access Services:

Phone: 1-800-865-3200, TTY: 711


Username: WVU Medicine

Password: EAP

Click here for more information about Resources for Living.

Visit HROneSource at for more information about Live Balanced monthly webinars and other offerings.

WVU Employees:

Physicians, residents, and WVU employees are eligible for WVU’s faculty and staff assistance program. Click here for more information about WVU’s faculty and staff assistance program.