INFORMATION FOR PROVIDERS
We are dedicated to providing you and your patient with excellent service.
Whether you need us for a single consultation, a second opinion, or ongoing follow-up, our physicians will keep you informed about your patient’s treatment plan throughout his or her care at WVU Medicine.
How to refer patients
Our goal is to provide patients both outstanding care and a positive experience. If you are a community doctor and wish to make a referral to the WVU Rockefeller Neuroscience Institute, we will work closely with you to ensure both you and your patients have a personalized experience. We have several methods to make the process easy and streamlined:
MARS (Medical Access Referral System)
WVU Medicine offers physician-to-physician services, 24 hours a day, 7 days a week. Our call center transfer representatives will connect you with the appropriate WVU physician for consults, appointments, admissions, transfers, and patient information. Through Physicians Services and MARS, referring physicians are provided with timely patient information, including:
- notification of scheduled (and rescheduled) patient admissions
- notification of scheduled (and rescheduled) patient procedures
- documentation, including discharge summaries
- MARS and the Physician Services Specialist serve as a contact for additional information, such as:
- clinic letters
- test results
- medication information
Patient information is available by phone, fax, or overnight mail if desired. Medical Access Referral System (MARS) – 800-982-6277
Physician Liaison Services
Strengthening the relationship between physicians, hospitals, and referring providers. Coordinating and improving patient care with community providers is of the utmost importance. Our dedicated physician liaison Swapna King, serves as an essential contact for community providers who need information about West Virginia University Rockefeller Neuroscience Institute .
If you would like to arrange a visit to discuss issues, areas of need, or have questions about the referral process, please contact Swapna King by email at firstname.lastname@example.org, or by phone at 304-216-3216.
Continuing Education (CME)
WVU Medicine and West Virginia University offer continuing education to physicians and other health care providers in West Virginia and the surrounding region. View continuing education opportunities.
As a national and statewide leader in brain health, the WVU Rockefeller Neuroscience Institute hosts several educational events throughout the year for internal providers as well as our referring provider community. View upcoming conference information.