Are you visiting a loved one at Camden Clark?
Here’s a guide to what you need to know before you come to our facility.
- Employees, visitors, and patients will no longer be required to wear protective masks in our hospitals (inpatient) or clinics (outpatient) with just a few exceptions:
Employees entering an occupied, inpatient room or a patient room in an ED at a hospital to care or provide support to a patient must wear a mask. (So, an employee entering a vacant inpatient room to clean or service it does not need to be masked.)
Employees, visitors, or patients who are exhibiting respiratory symptoms (including but not limited to the following: fever, cough, runny or stuffy nose, sore throat, shortness of breath) must wear masks in all settings, both inpatient and outpatient, and in all public spaces. (Symptomatic inpatients are not required to wear masks in their patient rooms.)
Vaccine-exempt employees are still required to use N95 masks but only in areas where masking is required. For example, they are required to wear an N95 mask, instead of surgical mask, when entering an inpatient room of a non-COVID patient.2. In crowded waiting areas and lobbies, such as ED waiting areas, masks are strongly encouraged, but not required.
3. Inpatients must wear masks when they leave their rooms unless the masks impede their care.
4. Providers and employees who wish to wear a mask are free to do so – that’s your choice, and we respect that!
Adult Inpatient Visitation
- Two (2) visitors at a time from8 a.m. to 8 p.m.
- Two (2) family member/care partners are permitted at time of admission if outside the routine visitation times
- Two (2) family member/care partners may be permitted at the time of discharge to receive specific discharge teaching or instructions that cannot be handled during routine visitation times
- Visitors must be at least 14 years of age
- Exception guidelines will remain in place at other times
Obstetrics/Mom and Baby
- Two (2) visitors at a time from 8 a.m.-8 p.m. This includes the support person.
- One (1) adult may stay overnight
- Siblings under age 14 may visit if accompanied by an adult.
- Two (2) visitors at a time.
- Two approved overnight visitors
Click here to read the full policy.
Calling a Patient
Telephones are provided in each room. Patients may receive calls in their room from 7:00 a.m. until 10:00 p.m. Friends and family members can dial a patient’s room directly by dialing 424 and the four digits found on the name plaque above the patient’s bed.
Local calls may be made at any time from the room by dialing “9” and the number. Long-distance calls cannot be charged to the room. You may use a telephone calling card or dial the operator who will connect you to the service provider of your choice to make a collect call. Call the hospital operator by dialing “0” at any time for assistance.
Gift Shop Hours
Monday through Friday: 8:30 a.m. – 4:00 p.m.
Check with the nurse before bringing gifts of food or drink to make sure your gift is appropriate. On critical care units, check first regarding any gifts for patients.
Mail and Flowers
Hospital volunteers deliver mail and flowers to patient rooms. Mail received for patients after discharge will be forwarded to their home.
Fresh floral arrangements are for sale in the gift shop.
Newspapers, Books and Magazines
Newspapers are on sale at the main hospital entrance. Magazines may be purchased in the gift shop and books are available through the Hospital Auxiliary. Used paperback books are available by calling (304) 424-2345.
For your convenience, an ATM is located off the Main Lobby.
On special occasions, guests may receive meals in patient rooms. Husbands of maternity patients may join their wives for lunch or dinner.
A nondenominational chapel is always open to patients, visitors and staff.
Cafeteria and Snack Vending Center
The cafeteria is open to non-employees for carryout. Vending machines are located in the North Tower First Floor Lobby area.
We are offering a boxed meal dinner option for visitors of inpatients. The meal includes a turkey sandwich, Baked Lays, applesauce, shortbread cookies and bottled water. The cost is $5 and is only available only during visiting hours. Your meal must be requested during nutrition services team rounding between 1:30-2:30 p.m. The boxed meal will be delivered to the patient’s room between approximately 4:15 and 5:30 p.m. Credit or debit card only.
The Camden Clark cafeteria is located on the ground floor in the South Tower. A snack vending center, offering a variety of bottled beverages, sandwiches and snack items, is located in the North Tower lobby.
Main Hospital Operator – (304) 424-2111
Central Registration – (304) 424-2970
Financial Counseling – (304) 424-2380
Foundation – (304) 424-2200
Gift Shop – (304) 424-2707
Information Desk – (304) 424-2344
Lost and Found – (304) 424-2948
Social Services – (304) 424-2325
Pastoral Care – (304) 424-2179
Patient Accounts – (304) 424-2258
Patient Advocate – (304)-424-2712
Valet Parking – (304) 424-2021
Volunteer Service – (304) 424-2345