COVID-19 Drive-Through Specimen Collection Site

COVID-19 Drive-Through Specimen Collection Site

Our COVID 19 specimen collection drive through is only for individuals who have a physician’s order.

Our patients are the first priority in everything we do, and we strive – every day – to provide them with high quality care in a safe environment. Our COVID-19 specimen collection site is set up in front of the Camden Clark Health and Wellness Center, 2804 Birch Street, Parkersburg. Please follow appropriate signage in order to drive up to access this location.

Who can visit the drive through specimen collection site?
Patients who have a physician’s order to be tested. Patients who do not have a physician’s order will not be seen. Only patients aged 15 and older are eligible for specimen collection.

Tests (collection of specimens) will be reserved for people who meet screening criteria based on CDC recommendations and are sick with symptoms that are consistent with COVID-19: fever; cough; and shortness of breath. Asymptomatic patients – or those people who have no obvious COVID-19 symptoms – will not be tested. This will ensure only the highest-risk patients are identified and receive the appropriate medical intervention. The screening will not test for seasonal flu, respiratory syncytial virus (RSV), or any other respiratory illness.

How do I get a physician’s order to be tested for COVID-19?
Glad you asked. First, you need to determine which of these situations below apply to you, and follow the instructions accordingly.

Location
Camden Clark Health and Wellness Center
2804 Birch Street, Parkersburg

Site Hours of Operation
10 a.m. – 4 p.m.
Open Seven Days a Week


Situation 1.

I have a Primary Care Provider with WVU Medicine
Great! Simply call your Primary Care Provider’s office and instruct them that you would like to be seen at a ‘Drive-Through Specimen Collection Site’ for COVID-19 and that you need to answer the screening questions. After being screened on the phone, the nurse will determine if you meet the screening criteria set by the CDC, if you do – they will place an order in EPIC for you to be seen. At that point you may proceed to the ‘Drive-Through Specimen Collection Site’ location. Do not visit the Drive-Through Specimen Collection Site until you have the physician’s order placed on your behalf.

 

Situation 2.
I have a Primary Care Provider, just not with WVU Medicine
No problem. Give your non-WVU Medicine Primary Care Provider’s office a call and ask them if they are set up on Epic.

If your Non-WVU Medicine Primary Care Provider’s office is set up on Epic:
Tell them that you would like to be seen at a ‘Drive-Through Specimen Collection Site’ for COVID-19 and that you need to answer the screening questions. After being screened on the phone, the nurse will determine if you meet the screening criteria set by the CDC, if you do – they will place an order in EPIC for you to be seen. At that point you may proceed to the ‘Drive-Through Specimen Collection Site’ location. Do not visit the Drive-Through Specimen Collection Site until you have the physician’s order placed on your behalf.

If your non-WVU Medicine Primary Care office is not set up on Epic:
No worries! Call our Nurse Navigator at the WVU Medicine COVID-19 Triage Number: 304-598-6000, option 4 and be assigned a WVU Medicine Provider. At that point they will go through the screening questions and proceed with the process discussed in Situation 1 above.

 

Situation 3.
I do not have a Primary Care Provider

We will be happy to take care of you! Call our Nurse Navigator at the WVU Medicine COVID-19 Triage Number: 304-598-6000, option 4 and be assigned a temporary WVU Medicine Provider. At that point they will go through the screening questions and proceed with the process discussed in Situation 1 above.

Laboratory Testing vs. Specimen Collection

There seems to be some confusion when it comes to “testing” vs. “specimen collection”. The specimen collection is done with a swab. The laboratory “testing” itself will be supported by both Quest Diagnostics and LabCorp, which will process the specimens that WVU Medicine collects from patients.

How soon will I know my test result?
Patients will typically learn test results in three-to-four days, although time will likely vary based on the volume of tests these two companies will be performing. You will be called via the phone number you provide to us with your test results.

Want to access your COVID-19 test results quickly and much more?
When you sign up for MyWVUChart, you can view your test results quickly and much more!


Why do I have to get a physician’s order from a physician connected with EPIC?
We want you to have your test results as quickly as possible. That’s why we use EPIC because it’s an online system that allows now only our physician’s orders to seamlessly be sent from one point to another – but it also powers our MyWVUChart  Electronic Health Record.

WVU Medicine will collect the specimen only if the patient has a valid Epic order from a referring physician. Our process of requiring an Epic order expedites our ability to communicate results back to patients and ensure that appropriate measures have been taken in ordering the test, reporting to government agencies, and providing follow-through care when warranted. Patients whose care is through a provider without Epic access can be accommodated by the treating physician referring the patient to the WVU Medicine COVID-19 Triage Number: 304-598-6000, option 4.