The doctors and nurses at University Healthcare strive to provide the best possible quality care within a safe environment to all patients. We are serious about patient satisfaction, and should you have any comment, question or concern, we want to hear about it, so we can resolve it. Please start by contacting the following:
|Berkeley Medical Center||Jefferson Medical Center|
|Director of Quality & Risk Management||304-596-5725||304-728-1725|
|Anonymously Report Concerns||800-340-5877||800-340-5877|
Should the matter still not be resolved to your satisfaction, you are urged to contact the Joint Commission (formerly JCAHO). The Joint Commission is a nonprofit organization that reviews more than 15,000 healthcare organizations and focuses on patient safety and quality of care.
If you would like to contact the Joint Commission, use the following contact information: