Primary care doctors, with the help of physician assistants and nurse practitioners, act as the principal healthcare providers for individuals and families. They are usually the first contact for people with undiagnosed symptoms or concerns. They offer overall care, whether that is preventative or in response to illness or injury. Primary care providers often coordinate additional health services when a patient needs more specialized care.
At WVU Medicine, you can choose a family medicine provider – a practitioner who cares for patients of all ages, including infants, children, adults, and seniors. In addition, internal medicine providers see only adults, while pediatricians focus on children’s health.
To make an appointment at any of our locations, call 855-WVU-CARE.
How do I access my electronic medical records?
Visit MyWVUChart to view your electronic medical records (EMR) or sign up today. With MyWVUChart, you can:
- Request an appointment with your provider
- View and download a copy of your patient health summary
- Refill prescriptions
- View test results
- Communicate electronically and securely with your medical care team
How do I refill my prescriptions?
By monitoring your medications, you can avoid a delay in refilling your prescriptions. We recommend that you check the status of your medications before each visit so that you can ask for refills while you’re in the office.
Between visits, you can request a refill by calling us during regular office hours. When calling the office, have your pharmacy telephone number available for refills or new medications that may be prescribed. Please have an alternate pharmacy number available if your primary pharmacy is not open 24 hours a day, 7 days a week.
You can also request refills through MyWVUChart.
How do I obtain lab and test results?
Most test results take between 24-48 hours to be processed. Test results are reported as soon we receive the information from the laboratories. You can view them at your convenience in MyWVUChart. If you haven’t received your test result(s) after 48 hours, contact your primary care provider’s office.
What’s your no-show/cancellation policy?
For the convenience of all our patients and staff, we require a 24-hour notice when patients need to cancel an appointment. New and regular patients who cancel or are a no-show without sufficient notice may be released from the system.
What’s your financial policy?
Patient payment is due at the time of service. Non-payment could result in rescheduling, delaying, or canceling your appointment.
We provide emergency care to all patients regardless of their ability to pay. A medical screening will be completed to determine medical need.
How do I update my personal information?
If you have an address, telephone, or insurance change, notify the front desk staff when signing in at your primary care provider’s office.
WVU Medicine forms
State and local forms
- Recommended Adult Vaccinations
- Schedule of Immunizations for Children – 0 to 6 years
- Schedule of Immunizations for Children – 7 to 18 years
- West Virginia Immunization Requirements for School Entrance
The information below explains dosages of Tylenol, Motrin, and Benadryl (diphenhydramine hydrochloride) for children and can provide answers to common questions about these medications.
- Newborn Visit
- 1-Month Visit
- 2-Month Visit
- 4-Month Visit
- 6-Month Visit
- 9-Month Visit
- 1-Year Visit
- 15-Month Visit
- 18-Month Visit
- 2-Year Visit
- 2-1/2-Year Visit
- 3-Year Visit
- 4-Year Visit
- 5-and 6-Year Visits
- 7-and 8-Year Visits
- 9-and 10-Year Visits
- Early Adolescent Visits
- 15-to 17-Year Visits
- 18-to 21-Year Visits
Be an active member of your healthcare team!
Use this handy checklist:
- Make a list of your health questions to share with your medical team.
- Bring a list of other healthcare providers you have seen recently (specialists, hospitals, emergency rooms, or urgent care) and the reasons you visited them.
- Bring all of your medications, in their original containers, to your appointment. Be sure to include prescription, eye drops, inhalers, over-the-counter medications, natural and herbal medicines, vitamins, and supplements.
- Bring your insurance card or other insurance information.
During your visit:
- Talk with your team about what health issues to work on first.
- Repeat back the items you have discussed with your team to be sure the information is clear.
- Be sure you know what you should do after you leave the office.
- Contact your primary care provider’s office if you do not receive your test results within two weeks.
Cheat Lake Physicians - Morgantown
J.W. Ruby Memorial Hospital
Orthopaedics - University Town Centre
Sleeth Family Medicine Center - University Town Centre
Sports Medicine Center - University Town Centre1-855-WVU-CARE
Fairmont East Clinic1-855-WVU-CARE
Internal Medicine and Geriatrics - Physician Office Center
J.W. Ruby Memorial Hospital1-855-WVU-CARE
Internal Medicine and Geriatrics - University Town Centre
J.W. Ruby Memorial Hospital1-855-WVU-CARE
Internal Medicine and Geriatrics - Physician Office Center1-855-WVU-CARE