To help make your hospital stay a little easier many services are available on site. From the FRIENDS gift shop to the Medical Center Pharmacy, we offer a variety of amenities for patients, family members, and visitors.

Cafeterias and Coffee Bar

The Cafeteria, located on Level 4, is open the following hours:
6:30 am  – 10 am
11 am – 3 pm
4 pm – 8 pm
1 am  – 3:30 am

Tuesday – Friday
6:30 am  – 10:15 am
11 am – 3:30 pm
4 pm – 8 pm
1 am  – 3:30 am

Saturday and Sunday
6:30 am  – 10:15 am
11 am – 3:30 pm
4 pm – 7 pm
1 am  – 3:30 am

Starbucks is open from 6 am to 8 pm, daily in the hospital’s East Lobby. The vending machine area located near the cafeteria is always open.

Chapel/Prayer and Meditation Room

The hospital Prayer and Meditation room, located on level 7, is open 24 hours a day. An interfaith service is held at 11:30 am each Sunday morning in the Prayer and Meditation room, and 6:30 pm at Chestnut Ridge Center. Copies of the Bible and Qur’an are available on request.


Patient location and information can be obtained by calling 304-598-4400, or by checking at the information desk in the East Lobby, 24 hours a day, 7 days a week.

Friends Gift Shop

The Gift Shop on Level 1 is operated by the Friends of West Virginia University Hospitals. The shop offers cards, stamps, flowers, magazines, snacks, personal care products, and gift items.

Monday through Friday
8 am to 6 pm

Saturday and Sunday
11 am to 5 pm

Lodging for Family Members of Patients

Both the Ronald McDonald House and Rosenbaum Family House provide “homes away from home” for families of patients. Family House is connected to Ruby Memorial Hospital and provides temporary lodging for adult patients and their families. Ronald McDonald House, located across the parking lot from the hospital, is an independent, non-profit organization that provides temporary lodging to families with children receiving hospital treatment. For more information, call Family House at 304-598-6094 or the Ronald McDonald House at 304-598-0050.

Medical Center Pharmacy

Our open to the public, full-service Medical Center Pharmacy is on the first floor of the Physician Office Center. It is open Monday through Friday, 7:30 am to 6 pm, Saturday 10 am to 2 pm (closed Sundays, holidays and football Saturdays). The pharmacy provides prescription services and accepts most insurance prescription plans. The pharmacy also carries a selection of over-the-counter medications and supplies.

A clinical pharmacist provides medication counseling, cholesterol testing, and osteoporosis screening. Call 304-598-4848.