To obtain a copy of your medical record, please contact the WVU Medicine-WVU Hospitals Health Information Management Department via mail, MyWVUChart, or visit our office. We are located at WVUH ROC II, 3040 University Avenue, Morgantown, WV 26505. Our office hours are 9 am to 4 pm Monday through Friday.
There are two ways to obtain a copy of your medical records:
- Complete the authorization form giving us permission to release your records, then mail or fax the form to:
Release of Information
PO Box 8049
Medical Center Drive
Morgantown, WV 26506-8049
Please note: We reserve our fax line for continuing care purposes due to high volumes. All other requesters, please request via email preferably or mail.
Patient requests: firstname.lastname@example.org
Insurance requests: email@example.com
Attorney Requests: firstname.lastname@example.org
Short Term Disability/Long Term Disability/Workers Compensation Forms: email@example.com
Download the Authorization for Release of Information form.
- WVU Medicine patients enrolled in MyWVUChart can request medical records using the electronic release request form within your MyWVUChart account. Records mailed to physicians for continued care or medical records less than 50 pages for personal use are free of charge.
Login to MyWVUChart and click the Record Request button in the left navigation. Then click the WVU Medicine Request form link and complete the form. To have the records mailed to you, list your name and address in the Doctor or Clinic fields. MyWVUChart is a free service. Learn more about MyWVUChart.
Please allow 7-14 business days for completion of a medical records request. Please note that it can take up to 30 days as allowed by law. Continuing care releases are given priority. Please mark the authorization if you have an upcoming appointment, and we will expedite your request.
Records requested for personal use, attorneys, and insurance, other than for disability or workers’ compensation, will be billed prior to the release of the records. Medical records are housed for 20 years, 2 months, per hospital policy.
Please note: For patients requesting a chart larger than 150 pages or for companies requesting healthcare records, charges apply and must be paid before records are released.