Support

If you need assistance, you can submit a support ticket online. – HR Service Ticket

When accessing this site remotely, please remember to enter your universal ID and password.


Speak to a Customer Service Specialist

If you need technical assistance with the Wellness Profile you can contact Highmark at 1-877-770-6991.

If you have Open Enrollment questions you can call the WVU Medicine HR Services Team at 1-833-599-2100, Monday-Friday from 7:00 am to 4:30 pm.